FAQ
Frequently Asked Questions
What countries do you ship to?
We offer shipping to most destinations in the world with the Belgian post office Bpost and DPD. Contact us for more details.
How long should I wait for my orders to be fulfilled?
Orders are processed the same day if ordered before 9am. may have delays during peak season. Working days are from Monday to Friday (9:00 am-5:00 pm)
What payment methods do you accept?
We accept the following payment method: CREDIT CARD/PAYPAL/SHOPPAY/APPELPAY/GPAY/iDEAL/BONCONTACT
When will I receive my order?
DPD 3-5 workdays EU country
Bpost 4-7 workdays outside EU country
DPD 10-15 workdays outside EU country
Post office 10-25 workdays outside EU country
Is my cork bag waterproof?
Yes! Cork's best kept secret is that it is completely waterproof. Cork ages without spoiling because it is resistant to humidity. Your bag can withstand humidity and a heavy downpour.
Is cork strong?
Thanks to the honeycomb structure of the cork cells, they are resistant to wear and tear and have a high coefficient of friction.
Its cork bag is resistant to rubbing, tearing, scratching and staining.
How do I care for my Cork product?
Unlike its cousin, leather, cork does not need to be conditioned. Cleans easily, simply wipe the stain with a soft, damp cloth and a little mild liquid soap and water. Remove any excess soap with a damp cloth and allow the item to dry naturally. Natural baby wipes can also be used.
Are cork products ecological?
Yes, there is no damage to felled trees. Cork is ecological; In the production process there is no waste (the waste is used for caps). No dyeing is required in the process. Cork offers an alternative for people who want to move away from leather. It reflects the new global commitment to the environment.